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InfoSnap: Returning Student Information
The Twinsburg City School District is pleased to continue the use of an online system for new student registration and for returning students’ annual update of information, powered by PowerSchool. The system is a secure site which offers parents the ability to complete many paper forms online and will diminish the need to rewrite the same information on multiple forms.
 
Letters and email notifications with instructions are sent to families with children in the Twinsburg City School District on August 1st. An online form must be submitted for each child in a family, thus a letter is issued for each child. Letters include a secure "Snapcode" that links directly to a child's information. InfoSnap provides the option to copy family information and emergency contacts to each child in a family.
 
Newly registered students may not receive a notification since they have just completed all the necessary information during the registration process. If a newly registered family needs to update information, please contact the school directly.
 
We respectfully request that families begin to submit the requested information as soon as possible after receiving the letter in August. If a family does not have access to the Internet, we will offer open computer lab time in August for use of a school computer to complete the process. Information about this option is included in the letter. The Twinsburg Public Library also has computers available for use.
 
If you have any further questions, please contact the Board of Education at 330.486.2000.
 
Steps and Frequently Asked Questions
 
What is a snapcode?
 
The snapcode is like a key to your child's data for the upcoming school year. You will receive a unique snapcode for each child. Make sure you enter it exactly as it appears above, with no spaces or punctuation. The snapcode is case sensitive. For added security you will need to enter your child’s birthdate. InfoSnap is committed to safeguarding student privacy regarding the collection, maintenance, and use of student personal information. Please follow this link to read more: https://www.infosnap.com/article/privacy-and-security/.
 
Create an Account:
 
If you've never completed an online form with InfoSnap, you will need to create an InfoSnap Account. This allows you to securely save your work and come back at a later time if necessary. You can use your email address or cell phone number. If you already have an account with the Twinsburg City School District, you can sign in and complete the form using the same account; however each child will have a unique snapcode. Forms for multiple children can be completed using the same account.
 
Review and update information:
 
Review the Introduction page and click “Next >” to enter forms.
The forms are pre-populated with information on file in our system.
Questions marked with a red asterisk (*) are required.
Use the “< Prev” or “Next >” buttons to move between pages.
Clicking “Next->” on the final page will take you to the Review & Submit page.
 
What if I make a mistake?
 
If you would like to make a change, prior to submitting the form, you can either navigate back to the page using the "< Prev" or "Next >" buttons. If you are on the Review page, click on the underlined field. If you have already submitted the form, you will need to contact your child's school so the secretarial staff can make the changes for you.
 
Completing the form:
 
Once you have finished reviewing and updating your information, click "Submit." This will send all of the information you've entered to the school. If you cannot click on this button, please review your child’s information as you need to make sure that you have answered all REQUIRED questions.
 
Submission Confirmation:
 
On the Submission Confirmation page, you may choose to print a copy of the submitted form. You will also be given the option to download additional forms.
 
What if I have more than one child in the district? Do I need to do this for each child?
 
Yes, because you'll need to provide information that is specific to each child. We recommend that you complete and submit one form and then start another - this will allow you to "snap" (or share) selected family information, which saves you time.
 
I'm not sure how to answer a question. I don't know what the question is asking.
 
You can contact the Twinsburg Board of Education at 330-486-2000 to ask any general questions about the form.
 
Help! I'm having technical difficulties.
 
For technical support, visit https://help.powerschool.com or click "Contact Us" from any InfoSnap page. You may call 866-752-6850 Monday through Friday, 8 am – 5 pm CST
 
If you do not have access to technology, you may:
 
• Visit the one of our building computer labs during an Open House, Orientation night, or Conference night.
 
• You may also use the Twinsburg Public Library for technology and wireless access during regular business hours as they have computers available for public use.
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Contact Us   |   11136 Ravenna Road   |   Twinsburg, OH 44087   |   Phone: 330.486.2000   |   Fax: 330.425.7216
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11136 Ravenna Road | Twinsburg, OH 44087 | Phone: 330.486.2000 | Fax: 330.425.7216
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